university-wide service desk, right alongside those of other University Jena entities
Friedrich-Schiller-Universität Jena, Institut für Informatik, Kompetenzzentrum Digitale Forschung, PF 56, (no street), D-07737 Jena, Germany
Software and Data Clinic
Your analysis scripts suddenly do not work anymore? Your workflow requires a certain input data format and you do not know how to convert your data? You are looking for the right digital tool for your work? You are preparing a proposal and need guidance regarding the data management plan? Or maybe you have another, possibly hard to descrribe software or data issue to solve?
If that sounds familiar, visit our software and data clinic! We listen and together with you we will work on a solution. Should we not be able to quickly resolve the issue, we will arrange for a separate appointment to discuss details or forward you to experts we know.
The software and data clinic is an low-barrier offer for consulting by the Competence Center Digital Research for questions and issues all around the use of data and software in research.
The software and data clinic is held within the channel zedif-consulting-public on the Matrix server by the University Jena. To connect, you need a Matrix address, comparable to an email address. If you are member of the University Jena, you can simply create one my logging into the Matrix server of the university using your regular university credentials, but you can also use any other Matrix provider, i.e., from the public matrix.org instance.
We monitor the channel during our usual office hours and try to answer in a timely manner.